FAQ

Frequently Asked Questions

Everything you need to know about Retro Goals and our tennis equipment.

Shipping & Delivery

How long does delivery take?

We process all orders within 1-2 business days. Using Royal Mail Tracked, your equipment will typically arrive within 3-6 business days from the date of order.

What are the shipping costs?

We keep it simple: Standard UK delivery is a flat rate of £3.99 for all orders, regardless of size.

Our Tennis Nets

Are the nets weather-resistant?

Yes. Our nets are manufactured from high-grade polyethylene and UV-stabilized polyester to ensure they withstand the British elements without fading or deteriorating.

How portable are the systems?

Our "Retro Goals" systems are designed for 5-minute assembly. They include a lightweight carry bag, making them perfect for moving between your driveway, the park, or a local club.

Orders & Returns

What is your return policy?

We offer a 30-day "No-Risk" return window. If you aren't satisfied, you can return the net in its original packaging for a full refund. We charge £0 restocking fees.

How do I track my order?

Once dispatched, you will receive an automated email with your Royal Mail tracking number. You can track your parcel directly on the Royal Mail website.

FAQ